Features Starter ProfessionAL Business Enterprise
License Charge Free $10K PER YEAR $30K PER YEAR $75K PER YEAR
Monthly interaction limit 1K per month 10K per month 30K per month Unlimited
No. of VAs Up to 2 Up to 5 Up to 20 Unlimited
Channel (mobile, web, eMail, Chat, SMS,API) Support Yes Yes Yes Yes
No. of documents processed 1 2 5 Unlimited
No. of historical record sheet 1 3 10 Unlimited
Live Agent Support 1, Free Contact Us Contact Us Contact Us
Analytics Dashboard Contact Us Contact Us Contact Us
Deployment Models Cloud Cloud Cloud Cloud or On-Premise
Security (PII masking, GDPR, Audit Logging) Enabled Enabled Enabled Enabled
Support - eMail Not Available Available Available Available
Support – Dedicated Account Manager, Tickets and Phone Support Not Available Not Available Available Available
Features Starter ProfessionAL Business Enterprise
License Charge Free $10K PER YEAR $30K PER YEAR $75K PER YEAR
Monthly interaction limit 1K per month 10K per month 30K per month Unlimited
Inbound Contact – Calls, eMail, Chat, SMS (in-bound) Free - Limited $0.10 per call(3min) $0.10 per call(3min) Contact Us
Outbound Contact – Calls, eMail, Chat, SMS (in-bound) Free - Limited Actuals Actuals Actuals
No. of VAs Up to 2 Up to 5 Up to 20 Unlimited
Channel (mobile, web, eMail, Chat, SMS,API) Support Yes Yes Yes Yes
Smart IVR (1800 BOT) Support Free $10K per year $10K per year $10K per year
No. of documents processed 1 2 5 Unlimited
No. of historical record sheet 1 3 10 Unlimited
Per Language Support Eng Free $10K per year $10K per year $10K per year
Omni-Channel Session handover (Audio, Video, Chat) Eng Free $10K per year $10K per year $10K per year
Live Agent Support 1, Free Contact Us Contact Us Contact Us
Analytics Dashboard Contact Us Contact Us Contact Us
Deployment Models Cloud Cloud Cloud Cloud or On-Premise
Security (PII masking, GDPR, Audit Logging) Enabled Enabled Enabled Enabled
Support - eMail Not Available Available Available Available
Support – Dedicated Account Manager, Tickets and Phone Support Not Available Not Available Available Available